Privacy Policy – Fresh Feature Photo & Film

Effective Date: January 2026

Fresh Feature Photo & Film (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how it is used, and your rights regarding your personal data when interacting with our website, services, and SMS communications.

By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Event or session details

  • Billing and payment-related information (processed securely through third-party providers)

Photo Booth & Event Data

  • Photos and videos captured at events

  • Names and email addresses voluntarily provided at events or photo booth experiences

Website & Technical Data

  • IP address

  • Browser and device information

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

2. How User Data Is Used

We use collected data to:

  • Respond to inquiries and consultations

  • Deliver photography, videography, and photo booth services

  • Send galleries, contracts, invoices, and questionnaires

  • Provide customer support and booking updates

  • Send marketing messages, promotions, or educational content

  • Improve website performance and user experience

  • Comply with legal obligations

Users may opt out of marketing communications at any time.

3. SMS Opt-In Details

By providing your phone number and opting in, you consent to receive SMS communications from Fresh Feature Photo & Film, including:

  • Appointment reminders and confirmations

  • Booking or consultation follow-ups

  • Service updates

  • Promotional or marketing messages

Opt-in may occur through website forms, booking platforms, in-person events, photo booth experiences, or verbal/written consent.

You may opt out at any time by replying STOP or request help by replying HELP. Message and data rates may apply.

4. Cookies & Tracking Practices

Our website may use cookies, pixels, and tracking technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Support marketing and advertising efforts

Users may disable cookies through browser settings, though some website features may be affected.

5. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

While we strive to protect data, no transmission or storage method is completely secure.

Personal data is retained only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

6. User Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your information (subject to legal requirements)

  • Opt out of marketing or SMS communications

  • Withdraw consent at any time

To exercise your rights, please contact us using the information below.

7. Mobile Information Sharing Statement

We respect your privacy and do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing purposes.

Mobile information is used solely for communications related to Fresh Feature Photo & Film services and messaging programs.

8. Sharing of Information

We do not sell personal data. Information may be shared only with trusted service providers who support our operations, such as:

  • CRM and scheduling platforms

  • Online gallery hosting services

  • Payment processors

  • Email marketing tools

These providers are contractually required to safeguard information and use it only for services performed on our behalf.

9. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from minors.

10. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of our services indicates acceptance of changes.

11. Contact Information

If you have questions regarding this Privacy Policy or your data, please contact:

Fresh Feature Photo & Film
Website: https://freshfeaturephoto.com
Email: info@freshfeaturephoto.com

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.